Privacy Policy

Last updated: September 21, 2026

DownTime Dating was created for people whose lives don’t fit the traditional 9–5. Your
safety, dignity, and privacy matter deeply to us. This Privacy Policy explains what
information we collect, why we collect it, and how we protect it — in language that’s easy to
understand and respectful of the diverse communities we serve.
We believe everyone deserves a dating space where they feel seen, valued, and safe.

1. Our Commitment to You

We design DownTime Dating with trauma-informed, culturally responsive principles. That
means:
• We collect only what we need to provide the service
• We never sell your personal information
• We are transparent about how your data is used
• We prioritize safety for people with marginalized identities, nontraditional work
schedules, and those who require discretion

2. Information We Collect

We collect information in three main ways:

A. Information You Provide

• Account details (name, email, phone number)
• Profile information (photos, bio, preferences)
• Work schedule or availability windows
• Messages and interactions with other users
• Safety reports or support requests
• Payment method (for paid membership)

B. Information Collected Automatically

• Device information (model, operating system, app version)
• Log data (IP address, time of access, pages viewed)
• Cookies or similar technologies to improve app performance

C. Optional Information

Only if you choose to share it:
• Demographic details (race/ethnicity, gender identity, pronouns)
• Accessibility needs
• Location-based features (if enabled)
We treat all sensitive information with heightened care.

D. Identity Verification Information (Third-Party: Persona)

To support community safety and prevent fraud, DownTime Dating uses Persona, a secure
third-party identity verification service. If you choose or are required to verify your identity,
Persona may collect and process:
• Government-issued ID images
• Biometric identifiers (such as facial comparison data)
• Verification status (pass/fail)
• Fraud-prevention signals
• Information needed to confirm your identity and protect the community
Persona processes this information on our behalf solely for identity verification and safety
purposes. We do not receive or store your biometric data; we only receive the verification
result and limited metadata necessary to maintain account integrity. Persona does not use
your information for advertising or unrelated purposes.

3. How We Use Your Information

We use your information to:
• Create and maintain your account
• Match you with compatible users
• Improve app features and user experience
• Support safety, moderation, and fraud prevention
• Respond to support requests
• Communicate updates, features, or policy changes
We do not use your information for automated decision-making that affects your rights
without human review.

4. How We Share Information

We share information only when necessary:

We may share with:

• Service providers who help us operate the app (hosting, analytics, customer
support)
• Safety partners if there is a credible risk of harm
• Law enforcement only when legally required
• Persona, our identity verification partner, solely for confirming your identity,
preventing fraud, and supporting community safety

We do NOT:

• Sell your data
• Share your profile with advertisers
• Share sensitive information without your explicit consent

5. How We Protect Your Information

We use industry-standard security measures, including:
• Encryption
• Secure servers
• Access controls
• Regular security audits
While no system is 100% secure, we are committed to continuously improving our
protections.

6. Your Choices and Rights

Depending on your location, you may have the right to:
• Access your data
• Update or correct your information
• Delete your account
• Request a copy of your data
• Opt out of certain data uses
You can manage most settings directly in the app.

7. Trauma-Informed & Culturally Responsive Practices

We intentionally design our platform to support emotional and cultural safety. This
includes:
• Allowing you to control what parts of your identity you share
• Providing tools to block, report, or mute users
• Responding to safety reports with care and without judgment
• Avoiding unnecessary data collection that could put marginalized users at risk

8. Children’s Privacy

DownTime Dating is for adults 25 and older. We do not knowingly collect information from
minors.

9. International Users

If you access the app from outside the United States, your information may be processed in
the U.S. or other countries with different data protection laws.

10. Changes to This Policy

We may update this Privacy Policy to reflect new features or legal requirements. When we
do, we’ll notify you in a clear and accessible way.

11. Contact Us

If you have questions, concerns, or need support, you can reach us at:
info@downtimedating.net

We honor every story and every identity that enters this space. Thank you for trusting
DownTime Dating.

Identity Verification Policy (Persona)

Purpose

DownTime Dating uses Persona to verify user identities in order to maintain a safe,
trustworthy, and fraud-resistant community.

What Persona Collects

Persona may collect:
• Government-issued ID images
• Biometric identifiers (facial comparison data)
• Verification status (pass/fail)
• Fraud-prevention signals
• Metadata required to confirm your identity

How Persona Uses Your Information

Persona processes your information solely to:
• Verify your identity
• Prevent fraud
• Support community safety
Persona does not:
• Sell your information
• Use your data for advertising
• Share your data with third parties except as required by law
What DownTime Dating Receives
DownTime Dating does not receive or store your biometric data. We only receive:
• Verification result (pass/fail)
• Limited metadata needed to maintain account integrity

Your Choices

Identity verification may be:
• Optional for most users
• Required for users involved in safety-related reviews or fraud-prevention workflows
You may decline identity verification unless it is required for account integrity or safety
reasons.

Data Protection

Persona uses industry-standard security measures, including encryption, secure storage,
and strict access controls.

Contact

For questions about identity verification, contact: info@downtimedating.net

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